PAYG - (Pay as you go)
Business Computer Support
Pay as you go is exactly what it sounds like. PAYG clients have access to all of our departments at a fixed Hourly Rate. Business computer support with no monthly commitments required.
PAYG Includes
- No Agreement
- Asset management
- FreeDesk Support
- Remote Support
- Junior to Senior Technician support
- Credit account on approval
- After Hours Support (Additional fees apply)
- Pick up and delivery service.
IMS - (iAssist Managed Services)
Business Computer Support
iAssist Managed Services (IMS) clients choose the services that they want iAssist to manage. Some services are included in our management agreement. Business computer support with punch.
Base Includes
- Service Level Agreement SLA
- Asset management Including Warranty Tracking
- FreeDesk Support – unlimited
- Remote Support – unlimited
- Junior to Senior Technician support – unlimited
- Credit account on approval
- After Hours Support (Limited)
- Pick up and delivery service.
- iAssist Internet Security – Automated case – workorder logging.
- Microsoft Office 365 (Basic or Standard)
- Cloud Storage
- Exchange Mail Server
- Backup Services
- Client Services Portal
- Web Site Hosting and Management
- Server Management on-prem or cloud
- Advanced Backups
- Network Management
- Wifi Mesh and Point to point Management
- Account Keeping Services
- BAS Services
- Payroll Services
- CCTV Management
Using iAssist Business Computer Support offers numerous advantages for businesses looking to enhance their IT infrastructure and ensure smooth operations. With a team of highly skilled professionals, iAssist provides comprehensive support services that include troubleshooting, system maintenance, and proactive monitoring. This ensures that potential issues are identified and resolved before they can impact business operations. Additionally, iAssist offers tailored solutions to meet the specific needs of each business, allowing for greater flexibility and efficiency. By partnering with iAssist, businesses can focus on their core activities while leaving the technical complexities to the experts, ultimately leading to increased productivity and reduced downtime.