PAYG - (Pay as you go)
Pay as you go is exactly what it sounds like. PAYG clients have access to all of our departments at a fixed Hourly Rate.
No monthly commitments required.
PAYG Includes
- No Agreement
- Asset management
- FreeDesk Support
- Remote Support
- Junior to Senior Technician support
- Credit account on approval
- After Hours Support (Additional fees apply)
- Pick up and delivery service.
IMS - (iAssist Managed Services)
iAssist Managed Services (IMS) clients choose the services that they want iAssist to manage. Some services are included in our management agreement.
Base Includes
- Service Level Agreement SLA
- Asset management Including Warranty Tracking
- FreeDesk Support – unlimited
- Remote Support – unlimited
- Junior to Senior Technician support – unlimited
- Credit account on approval
- After Hours Support (Limited)
- Pick up and delivery service.
- iAssist Internet Security – Automated case – workorder logging.
- Microsoft Office 365 (Basic or Standard)
- Cloud Storage
- Exchange Mail Server
- Backup Services
- Client Services Portal
Additional Agreement Services available
- Web Site Hosting and Management
- Server Management on-prem or cloud
- Advanced Backups
- Network Management
- Wifi Mesh and Point to point Management
- Account Keeping Services
- BAS Services
- Payroll Services
- CCTV Management
"Its hard to find a IT company you can trust, iAssist have got my trust and my Business." - Graham Younghusband
5/5
" iAssist gave us a fast WIFI internet from 15km away. Everybody else said it wasn't possible." - Capricorn Caves
5/5