Work - employment

An awesome place to work

Our people are the secret behind our success. They are our brand and the reason we can, and have, provided businesses with smart business and technology solutions. That’s why it’s so important to us that our team feels valued, passionate, and inspired. We strive to create a fun, family-oriented, and flexible workplace that offers a dynamic work environment.

We believe that when our team is happy, our clients are happy too. We encourage a culture of collaboration, where everyone’s ideas are valued and innovation is celebrated. Our flexible work arrangements ensure that our team can maintain a healthy work-life balance, which is essential for their well-being and productivity. We also organize regular team-building activities and social events to foster a sense of community and camaraderie among our staff.

Title: Administration Officer
Reports to: Operations Manager
Date Revised: August 2025
Hours of work:  Casual 10-25hrs per week, flexible hours/days
Location: Rockhampton Office

Work from Home: Nil

Purpose:
Provide administrative services for the organisation

iAssist Team

Key Attributes:

  • Personal judgement
  • Discretion
  • Confidentiality
  • Integrity
  • Initiative
  • Autonomy

Role: General Administration

 Key Responsibilities

  • Answer and manage phone and counter enquiries professionally
  • Log service enquiries and maintain accurate work order records
  • Process purchase orders, supplier invoices, and schedule payments
  • Manage inventory and stock records
  • Handle receipting, bank feeds, and petty cash reconciliation
  • Perform monthly account reconciliations
  • Manage credit applications, client statements, and debt collection
  • Maintain accurate documentation and contribute to policy updates
  • Provide administrative support for meetings including minute taking
  • Communicate effectively with supervisors and team members
  • Complete other tasks and reporting as directed by management

Mandatory Qualifications

  • Valid provisional or open driver’s licence
  • Experience in Accounts, Customer Service, and Administration
  • Intermediate Microsoft Excel and PC skills
  • Ability to pass a national police check within two weeks of employment

Highly Desirable Qualifications

  • Cert IV in Accounting/Bookkeeping/Business Admin or similar
  • Experience with Xero and Credit Management
  • Experience with Microsoft 365 including SharePoint
  • Ability to work unsupervised and manage time effectively
  • Experience in ICT industry and similar roles
 
 
 
Position Description

Position Title: Trainee Communications Engineer

Reports To: Service Manager

Location: Rockhampton

Position Overview: The Trainee Communications Engineer will assist in the design, development, and testing of technical solutions under the supervision of a Senior Engineer. This role involves reading and interpreting engineering blueprints, conducting technical and feasibility studies, and ensuring compliance with safety standards and environmental regulations. The trainee will gain hands-on experience and develop skills necessary for a successful career in communications engineering.

Key Responsibilities:iAssist Comms Tech

  • Assist in the design and development of communication systems and solutions.
  • Conduct technical and feasibility studies to evaluate project requirements.
  • Read and interpret engineering blueprints and technical drawings.
  • Support the preparation of project documentation and reports.
  • Ensure compliance with safety standards and environmental regulations.
  • Collaborate with various departments, including IT and customer service, to ensure project success.
  • Provide technical support and assistance to senior engineers and other team members.

Qualifications:

  • A flare to understand the electrical trade and have a high work ethic.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Willingness to learn and adapt to new technologies and methodologies.
  • Willing to work at heights.
  • Basic knowledge of engineering principles and practices.

Desirable Attributes:

  • Enthusiasm for continuous learning and professional development.
  • Ability to work effectively in a team environment.
  • Strong attention to detail and organizational skills.
  • Proactive and self-motivated attitude.

Career Development: This position offers a pathway to becoming a fully qualified Communications Engineer. The trainee will receive ongoing training and mentorship from senior engineers and have opportunities to work on diverse and challenging projects.

Position Description
Apply here