Freedesk Support team
The iAssist FreeDesk is a phone and chat-based service offered by the team at iAssist. It provides level 1 support for various technical issues, free of charge. Here’s how it works:
- Contacting FreeDesk: You can reach the FreeDesk team by calling the provided number or clicking on the chat icon on the iAssist website
- Initial Assistance: Level 1 engineers will attempt to assist you over the phone or chat. If they can resolve the issue, the case is closed at no cost
- Escalation: If the level 1 engineers are unable to resolve the issue, they will offer to log a job for a paid service. Paid services can be quoted upon request
FreeDesk covers a wide range of technical support areas, including computers, phones, internet, emails, virus issues, backups, streaming, TV reception, website hosting, and cloud services
- You contact our team via calling the number below or by clicking on the chat icon in the bottom right corner.
- You speak with or chat to our level 1 engineers.
- Our engineers will attempt to assist you over the phone.
- If the problem is solved then the case is closed.. FREE
- If our level one engineers are unable to resolve the issue, We will offer to log a job for a paid service.
- Paid services can be quoted on request.
Computer – Desktop – Notebook – Phones – NBN – ADSL – Emails – Virus – Backups – Streaming – TV Reception – Website Hosting – Cloud.