Work with Us: Join Our Family Oriented Team

An awesome place to work

Our people are the secret behind our success. They are our brand and the reason we can, and have, provided businesses with smart business and technology solutions. That’s why it’s so important to us that our team feels valued, passionate, and inspired. We strive to create a fun, family-oriented, and flexible workplace that offers a dynamic work environment.

We believe that when our team is happy, our clients are happy too. We encourage a culture of collaboration, where everyone’s ideas are valued and innovation is celebrated. Our flexible work arrangements ensure that our team can maintain a healthy work-life balance, which is essential for their well-being and productivity. We also organize regular team-building activities and social events to foster a sense of community and camaraderie among our staff.

Title: Administration Manager
Reports to: Operations & Finance Manager
Date Revised: January 2025
Responsible for: Accounts Trainee, Accounts Clerk, Administration Officer, Customer Service team

Purpose:
Oversee daily administrative operations, supervise, train, and mentor administrative staff, and assist with HR processes and tasks.

Key Attributes:

Personal judgement
Discretion
Confidentiality
Integrity
Initiative
Autonomy

Role: General Administration

Key Responsibilities:

Oversee daily operations of administrative and customer service departments.
Manage office supplies, equipment, and vendor relationships.
Coordinate internal communication and maintain office records.
Resolve escalated issues and provide problem-solving support.
Plan and promote events, including meetings and training sessions.
Oversee special projects and record meeting minutes.

Financial Management:

Ensure compliance with financial policies and approve transactions.
Prepare and process invoices and purchase orders.
Reconcile accounts and manage petty cash.
Assist in budget preparation and monitor expenditures.
Provide documentation for audits and deliver financial reports.
Manage accounts receivable and payable.

Team Management:

Assign tasks and responsibilities to staff.
Foster a positive work environment and provide leadership.
Support professional development through training programs.
Address performance issues promptly.

HR Administration:

Assist with onboarding and training new staff.
Coordinate employee performance reviews and support recruitment.

Procedures and Training:

Create and update procedure documents.
Produce instructional videos for training.
Manage the Learning Management System (LMS).

Qualifications:

Valid driver’s license.
Experience in customer service, administration, and management.
Ability to pass a national police check.

Highly Desirable:

- Experience in HR administration, Xero, and credit management.

Position Title: Trainee Communications Engineer

Reports To: Service Manager

Location: Rockhampton

Position Overview: The Trainee Communications Engineer will assist in the design, development, and testing of technical solutions under the supervision of a Senior Engineer. This role involves reading and interpreting engineering blueprints, conducting technical and feasibility studies, and ensuring compliance with safety standards and environmental regulations. The trainee will gain hands-on experience and develop skills necessary for a successful career in communications engineering.

Key Responsibilities:

Assist in the design and development of communication systems and solutions.
Conduct technical and feasibility studies to evaluate project requirements.
Read and interpret engineering blueprints and technical drawings.
Support the preparation of project documentation and reports.
Ensure compliance with safety standards and environmental regulations.
Collaborate with various departments, including IT and customer service, to ensure project success.
Provide technical support and assistance to senior engineers and other team members.

Qualifications:

A flare to understand the electrical trade and have a high work ethic.
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Willingness to learn and adapt to new technologies and methodologies.
Willing to work at heights.
Basic knowledge of engineering principles and practices.

Desirable Attributes:

Enthusiasm for continuous learning and professional development.
Ability to work effectively in a team environment.
Strong attention to detail and organizational skills.
Proactive and self-motivated attitude.

Career Development: This position offers a pathway to becoming a fully qualified Communications Engineer. The trainee will receive ongoing training and mentorship from senior engineers and have opportunities to work on diverse and challenging projects.